FAQ

What is your Return/Exchange Policy? Sometimes it is difficult to make the best decision while shopping online. Therefore, if you are not satisfied with your Sonya Monique piece, you may return or exchange it within 14 days of receipt. All refunds will be in the form of the original payment. However, the customer is responsible for return or exchange shipping costs. Custom design sales are final.  Custom designs include remake requests to replicate an original design and modifications to purchased or existing pieces. 

How should I care for my leather jewelry? Leather is a natural fiber that needs to “breathe” to remain supple. Hanging your leather jewelry is the best way to keep its shape and play/life/flare/fluff. Alternatively, you may lay it flat in a jewelry box where air can circulate. Also, keep leather pieces away from moisture. DO NOT store anything on top of leather jewelry and DO NOT store in an air-tight container.

How should I care for my copper, brass and sterling silver jewelry?  A jewelry polishing cloth is ideal to clean brass, copper and sterling silver beaded jewelry. Regular polishing (once a week or once a month, depending on how often you wear it) will help keep the piece looking its best. Copper and brass will naturally develop a patina over time, so extra polishing may be required.

What is gold filled?  Gold filled is an actual layer of gold-pressure bonded to another metal.  Gold filled is not to be confused with gold plating as filled literally has 100% more gold than gold plating.  Gold filled is much more valuable and tarnish resistant.  It does not flake off, rub off, or turn colors.  Gold fill can easily be worn by those with metal allergies without any concern of an allergic reaction.  Gold is a great alternative to gold because it give the look of gold without the price. 

Can you make custom designs?Absolutely, please visit our Custom Designs Page

Where can I learn more about the emotional healing properties of gemstones? A few of the sources used include “The Encyclopedia of Crystals” by Judy Hall, “Stone Power” by Dorothee L Mella, www.peacefulmind.com, and charmsoflight.com.

Do you wholesale? Yes, please contact us for more information.

Do you design for other companies? Yes, first and foremost Sonya Monique is a designer. Please contact us for more information.

What does shipping cost? Free USPS First Class Shipping is provided on all domestic orders.  Expedited shipping is provided for an additional fee.

How long does shipping take? You will have your items within a week. The order ships within 2 business days.  Rush shipping is available for an additional fee.

Do you ship internationally? Yes, please inquire for international shipping rates. 

Free Shipping on All US Orders